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            1. Operator Knowledge Base
            2. Solution home
            3. Customer Verification

            Customer Verification

            All about the customer verification process

            Verification Process

            • Screening Customer Verification Documents
            • Downloading a Customer Pre-Populated USPS 1583 Form
            • Customer Verification Documents Submitted Directly to Your Location
            • Customer’s Application is Pending Verification With Documents Uploaded
            • Safety Talk from USPS
            View all (8)

            Authorized Recipients

            • Adding an Authorized Recipient
            • Additional Recipients Monthly Service Plan Allowance
            • Approving Authorized Recipients
            • Authorized Recipients Verification Documents
            • Understanding Authorized Recipients

            Applications

            • Approve an Application
            • Reject an Application
            • How to Locate New Customer Applications and View All Pending Applications in Your Portal
            • Red Triangle Next to a Customer's Name
            • Manage Who Signs Up for Your Location (Geographic Restriction)
            View all (7)

            Live Support: Monday–Friday, 6 AM–6 PM PST

            Phone: 775-500-0579

            WhatsApp: 775-235-4611