You can manually remove or apply a non-payment lockout for a specific Renter

  • From the Dashboard, select Customers.

  • Select Renters on the left submenu.

  • Select the Name of the Renter.

  • Select the Statement tab from the top submenu.

  • Click the Cogwheel above the Date on the left side of the page.

  • Select Apply/Remove Non-Payment Lockout.


If you still need assistance, you can reach us at the following channels;

Call us - https://www.anytimemailbox.com/contact

Live Chat - https://www.anytimemailbox.com/

Email: service@anytimemailbox.com