You can manually remove or apply a non-payment lockout for a specific Renter

  • From the Dashboard, select Customers.

  • Select Renters on the left submenu.

  • Select the Name of the Renter.

  • Select the Statement tab from the top submenu.

  • Click the Cogwheel above the Date on the left side of the page.

  • Select Apply/Remove Non-Payment Lockout.

If you still need assistance, you can reach us at the following channels;

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