Account Maintenance

How to Add Additional Users
Did you know that you can have multiple email logins for your Anytime Mailbox portal?  It's a convenient feature for teams and employees who need se...
Fri, 7 Jul, 2023 at 5:06 PM
How to Log into a Demo Renter Account
Before you can log into your demo account, you must first set up a Demo Renter Account.  See instructions on how to do that here. You can easily test...
Fri, 7 Jul, 2023 at 5:06 PM
Do you offer a discount or credit for referrals?
We appreciate your interest in referring new users to Anytime Mailbox.  Our referral program is evaluated on a case-by-case basis by upper management.  ...
Fri, 7 Jul, 2023 at 5:13 PM
Turn On/Off Email Notifications from ATMB
At Anytime Mailbox, we send email notifications to keep you informed about your account activity.  However, we understand that you may not want to recei...
Fri, 7 Jul, 2023 at 5:16 PM
How to Manage Staff Privileges
At Anytime Mailbox, we understand that you may want to control the level of access that your staff has to your account. That's why we provide the o...
Fri, 7 Jul, 2023 at 5:16 PM
Closing your location
We understand that unexpected situations may arise, such as moving your location, temporarily going out of commission, or permanently closing your doors.  ...
Fri, 7 Jul, 2023 at 5:18 PM
How to Make Private Notes for a Renter
Private notes are a handy tool you can use to add internal notes for a renter in your Dashboard.  These notes are not visible to your renters, and you...
Fri, 7 Jul, 2023 at 5:20 PM
How To View Email Notifications Your Renters Are Receiving
Our system automatically sends email notifications based on certain triggers or actions in your dashboard. If you want to review these notifications, you...
Fri, 7 Jul, 2023 at 5:22 PM
How to View Your Renter's Current Monthly Usage
We understand how important it is for you to keep track of your renter's usage and ensure they are within their monthly allowance. That's why ou...
Fri, 7 Jul, 2023 at 5:23 PM
Setting Up Business Hours and your Calendar
By setting your Business Hours and Calendar, you can inform us of your operating hours and let your renters know when they can expect to pick up their mai...
Fri, 7 Jul, 2023 at 5:26 PM