Account Maintenance

How to Add Additional Users
You can have more than one email login to the Anytime Mailbox portal. This is handy when you want to have separate logins for team members or employees. ...
Fri, 22 Jan, 2021 at 8:08 AM
How to Log into a Demo Renter Account
You must first set up a Demo Renter Account. See instructions on how to do that here. You can assign mail to this mailbox and log in to the Demo Renter A...
Fri, 22 Jan, 2021 at 8:11 AM
Vanity Domains
Optionally, you can use a vanity/custom domain for your Renter Portal experience. There are two different ways you can add a domain: Subdomain:. Use a new...
Fri, 22 Jan, 2021 at 8:12 AM
Do you offer a discount or credit for referrals?
This is decided on a case-by-case basis by upper management. Contact us with all the relevant information, and they will evaluate your referrals. If yo...
Fri, 22 Jan, 2021 at 8:13 AM
Turn On/Off Email Notifications from ATMB
Anytime Mailbox sends you email notifications to keep you up-to-date about what's going on with your account. But there may be times you want to stop r...
Fri, 22 Jan, 2021 at 9:01 AM
How to Manage Staff Privileges
You are able to configure the level of access a user has to your Dashboard by setting their Privileges. This is especially useful if you are trying to...
Fri, 22 Jan, 2021 at 9:02 AM
Closing your location
Sometimes, things happen that can affect the availability of your mail room for your renters. You may be moving your location, going out of commission for a...
Fri, 22 Jan, 2021 at 9:05 AM
How to Make Private Notes for a Renter
Private notes are internal notes that you can add for a renter in your Dashboard. These notes are not visible to your renters. You can add notes for re...
Fri, 22 Jan, 2021 at 9:06 AM
How To View Email Notifications Your Renters Are Receiving
The system sends out automatic email notifications based on certain triggers or actions you make in your dashboard. You can view these email notificati...
Fri, 22 Jan, 2021 at 9:08 AM
How to View Your Renter's Current Monthly Usage
The system allows you to view your renter's monthly usage. This will help you keep track of their actions and if they exceeded the current monthly...
Fri, 22 Jan, 2021 at 9:15 AM