Mail Management

Grouped Mail Upload
The Grouped Mail Upload feature allows you to drag and drop one or more image files for one particular customer right onto a mailbox. This no longer require...
Thu, 21 Jan, 2021 at 1:27 PM
Handling Open and Scan Requests
This article tells you on what to do if a renter requests to open a mail item and scan its contents. To start fulfilling open and scan request follow...
Thu, 21 Jan, 2021 at 1:30 PM
Handling Wrongly Assigned Mail
A piece of mail may occasionally be assigned to the wrong renter. When this happens, the renter can mark a piece of mail as not belonging to them.   Once ...
Thu, 21 Jan, 2021 at 2:49 PM
Mark all Renter's Mail as Picked Up
Renters may ask assistance in clearing their portal when they physically pick up their mail at the local operator's location. To mark renter's...
Thu, 21 Jan, 2021 at 3:55 PM
I accidentally completed a forward request without entering the tracking number — can I go back and fix it?
Unfortunately, you cannot retract a request once it is sent, but you can enter a note on the mail item. Login to the renter’s portal and open the piece of m...
Thu, 21 Jan, 2021 at 4:09 PM
Understanding Service Plans
Change isn’t easy – unless you are trying to change your Anytime Mailbox renter’s service plan. Whether you have an individual renter who wants to upgra...
Fri, 22 Jan, 2021 at 7:56 AM
Safety Talk from USPS
In this article, you will find information directly from the USPS, providing some specific guidance and reiterating some basic points in handling mail. Thes...
Fri, 22 Jan, 2021 at 7:57 AM
Non Verified Mail
USPS regulations (https://pe.usps.com/text/dmm300/508.htm) Section 1.8.2 and 1.8.3 require that the recipient for any mail received must have a notarized 15...
Thu, 2 Dec, 2021 at 7:13 AM
Mailbox Maintenance
Our team at Anytime Mailbox tries to make everything as easy as possible for you, but there are some instances when automation doesn’t make sense. One of t...
Fri, 22 Jan, 2021 at 7:57 AM
Handling Mail Items From Unverified Renters And How To Identify Them
Renters who have not completed the verification process are called unverified renters. They are usually marked with a red triangle when viewing the renter l...
Mon, 27 Jun, 2022 at 4:38 PM