Mail Management

Grouped Mail Upload
With the Grouped Mail Upload feature, you can easily upload one or more image files for a particular customer by simply dragging and dropping them into thei...
Fri, 7 Jul, 2023 at 4:10 PM
Handling Open and Scan Requests
At Anytime Mailbox, we strive to provide the best possible service to our renters.  If a renter requests to have a mail item opened and scanned, please ...
Fri, 7 Jul, 2023 at 4:14 PM
Handling Wrongly Assigned Mail
Sometimes, a piece of mail might accidentally get assigned to the wrong renter.  If this happens, the renter can let us know that the mail doesn't b...
Fri, 7 Jul, 2023 at 4:14 PM
Mark all Renter's Mail as Picked Up
Renters may ask for assistance in clearing their portal when they physically pick up their mail at their mailbox location. To mark renter's mail as p...
Fri, 7 Jul, 2023 at 4:15 PM
I accidentally completed a forward request without entering the tracking number — can I go back and fix it?
Yes, updating the tracking number for a forwarded item is easy.  You can do this by logging in to your dashboard, navigating to the Mailroom tab, and cl...
Fri, 7 Jul, 2023 at 4:16 PM
Understanding Service Plans
At Anytime Mailbox, we make it easy for you to modify your renter's service plan, whether it's an upgrade or downgrade or you want to make more gene...
Fri, 7 Jul, 2023 at 4:21 PM
Safety Talk from USPS
This informative article covers important guidance from the USPS to help ensure the safety of Postal Service employees, partners, and customers. The article...
Fri, 7 Jul, 2023 at 4:22 PM
Non Verified Mail
USPS regulations (https://pe.usps.com/text/dmm300/508.htm) Section 1.8.2 and 1.8.3 require  that the recipient of any mail received must have a notarized 1...
Fri, 7 Jul, 2023 at 4:34 PM
Mailbox Maintenance
At Anytime Mailbox, we strive to provide a streamlined and automated experience for our users. However, we understand that there are times when automation m...
Fri, 7 Jul, 2023 at 4:39 PM
Handling Mail Items From Unverified Renters And How To Identify Them
To help you keep track of renters who have not yet completed the verification process, we refer to them as unverified renters. You can easily identify them ...
Fri, 7 Jul, 2023 at 4:40 PM