Operator Knowledge Base

A credit card must be added to the Anytime Mailbox platform to automate the monthly payment for each renter on the platform. To add a credit card in your...

Anytime Mailbox can pay your monthly revenue disbursement via ACH. To enter your banking information follow these steps:  From your Dashboard, click...

Connecting a merchant provider is required before an Anytime Mailbox platform can be considered complete, as that tells the Anytime Mailbox platform where t...

Disputes are handled by your customer's bank, so we don't have any specific information about how this payment will be reviewed. However, we do wa...

Anytime Mailbox provides you with a detailed invoice on the first of each month. This document lists the fees charged for the previous month on a renter by ...

How Does Payment Work? Billing is automated by the Anytime Mailbox Platform. This article covers how Anytime Mailbox charges you and how you receive reve...

Non-Payment lockout renters are summarized each month. This helps you manage which customer needs a follow up for payment. To view your Non-payment locko...

Earning statement is a document that shows total money collected from your renters including action request fees, shipping fees and other additio...

An account with a merchant provider must be entered into the platform in order to receive funds directly from renters. Entering this account connects your b...

Under rare circumstances, a renter will need a cash refund of the charges made to their credit card. This must be completed on the Stripe platform, since a ...