Renter Billing

Renter Invoicing
The Anytime Mailbox platform generates an invoice for each renter every 1st of the month, and their card on file is automatically charged every 5th of the m...
Mon, 4 Jul, 2022 at 2:34 PM
Charge Renter's credit card
Payment processing is made easy. You can use this to charge a renter’s card immediately for forwarding payments, updating balances and other action requests...
Fri, 22 Jan, 2021 at 11:54 AM
Post Transaction to a Renter’s Account
Circumstances may come up where you must decrease(credit) or increase(debit) the amount a Renter owes. This is handled through the "Post Transaction&...
Fri, 22 Jan, 2021 at 11:55 AM
Removing Credit Card Lock-out
A renter is "locked out" of their account if their credit card declines. Their only option when logging in is to update their credit card informat...
Fri, 22 Jan, 2021 at 11:57 AM
What to do with Non-Payment Lockout
What is a Non-Payment Lockout? If enabled, any renter whose credit card is declined or invalid during the monthly attempt to collect the open balance wil...
Fri, 22 Jan, 2021 at 11:59 AM
Handling a Failed Credit Card
Occasionally, the credit card credentials entered by a renter will fail, and payment will not be received. It is important to first deactivate or "free...
Fri, 22 Jan, 2021 at 11:59 AM
How Renter Invoicing Works
Anytime Mailbox creates custom-branded invoices with your company logo for your digital mailbox customers. Renter invoices are created and available for ...
Fri, 22 Jan, 2021 at 12:00 PM
Renter pro-rated Invoicing
The fees for digital mailbox renters are pro-rated. Step-By-Step Guide Renter's credit card is charged for a full month of service On the first...
Fri, 22 Jan, 2021 at 12:01 PM
Updating a Renter's Credit Card
Renter's credit cards may expire or be incorrectly entered. This guide explains how to update these credentials from the operator's side. Note tha...
Fri, 22 Jan, 2021 at 12:03 PM
Disable Non-Payment Lockout Entirely
You can also turn-off the Non-Payment Lockout system for ALL of your Renters. From the Dashboard, select Customers. Select Service Billing on the lef...
Fri, 22 Jan, 2021 at 12:05 PM