Operator Knowledge Base

We highly encourage you to upload renter documents on your portal for safekeeping and future reference. To upload renter's application documents f...

While Anytime Mailbox checks each renter’s documents, we strongly encourage you to check all submitted documents. You are responsible for final approval, wh...

All applications successfully completed via our partnered online notary service will be routed directly to your portal for final review and approval. We str...

Mailbox Assignment happens automatically when your renters choose their mailbox upon sign-up. If you added your renter manually, you have to assign the mail...

Assigning new plans to renters is easy using your Anytime Mailbox portal.  To assign a new plan, follow these steps: From your Dashboard, click Cus...

For applications completed through the Anytime Mailbox website: After completing the online form, renters are prompted to submit the required documen...

Pending Verification means that the renter’s documents (if they have submitted any) have not been reviewed by the application team. After uploading your ren...

Anytime Mailbox does not get a notification when files are uploaded from your portal. We recommend sending an email to applications@anytimemailbox.com, so w...

The United States Postal Service and Anytime Mailbox requires a notarized 1583 form and 2 valid IDs. Once the renter has satisfied these requirements, their...

You can always upload a renter’s documents to their profile and send an email to applications@anytimemailbox.com, so we can review the documents for you. ...