Operator Knowledge Base

We strongly recommend that you take advantage of our portal by uploading your renter documents for safekeeping and easy access in the future.  This will...

At Anytime Mailbox, we take the responsibility of verifying the renter's documents very seriously. We only do this automatically for renters who are sou...

We're pleased to inform you that any applications that are successfully completed through our partnered online notary service will be automatically rout...

When your renters sign up with us and choose their mailbox, the assignment happens automatically. However, if you added a renter manually, you will need to ...

We're pleased to let you know that assigning new plans to your renters is a breeze with your Anytime Mailbox portal. Our user-friendly platform makes it...

For applications completed through the Anytime Mailbox website: After completing the online form, renters are prompted to submit the required documents...

Pending Verification status indicates that the renter's documents (if they've been submitted) have yet to be reviewed by our application team. If yo...

We wanted to let you know that Anytime Mailbox doesn't receive a notification when files are uploaded from your portal.  To ensure a smooth process, we...

The United States Postal Service and Anytime Mailbox require a notarized 1583 form and 2 valid IDs for the application process. Once the renter has provided...

If you ever need to upload a renter's documents to their profile, you can easily do so and send an email to service@anytimemailbox.com.  This way, o...