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Operator Knowledge Base
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FAQs
Mail Management
How to Upload & Assign Mail to a Customers Mailbox?
How Do I Move the Mail into the Shipment Bundle When Completing a Forward Request?
How Do I Clear the Cache on the App?
I Turned Off the Option for Customers to be Able to Request a Shipping Quote, so Why Did it Still Send them a Quote?
How Do I Add Tracking Information for a Forwarding Request Already Marked as Completed?
What Steps Should I Take if a Customer Requests Consolidated Shipment but Submitted Individual Requests?
How Do I Fulfil a Mail Forwarding Request?
How Can I Determine if the Customer Will be Charged for Each Action Request We Fulfil on Their Behalf?
Are There Storage Limits For Scanned Contents?