FAQs
Billing Migration FAQs
- Why don’t I see the full annual plan charge for this customer in my earning statement?
- I’m completing a forwarding request, but I don’t see the “Charge Now on Card” option anymore. How do I charge the customer for shipping?
- How can I update my disbursement or payment details after being enrolled in the new billing system?
- How can I change a customer’s service plan?