Billing Migration Notice: This article may not apply to you if you have not migrated yet. To see if you have been migrated, please review the article: How do I know if I am on the new billing system?
No. Customers pay for mailbox services in advance.
When a location transitions to the new billing system, the system automatically applies a one-time adjustment to account for any prepaid time. This prevents customers from being charged twice during the transition.