We understand that sometimes renters may have expired or incorrectly entered credit card information. To help you manage this, we've put together a guide on how to update these credentials from your operator account. Please keep in mind that once the information is updated, the system will not attempt to charge the renter's card until the next billing cycle.
Step-By-Step Guide
Click Customers from the top menu
Click Renters from the side menu and select the Renter's name
Click Payment from the sub menu
Enter the updated credit card information
Select Update
If you still need assistance, you can reach us at the following channels:
Call us - www.anytimemailbox.com/contact
Live Chat - www.anytimemailbox.com
Email: service@anytimemailbox.com