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Non-Paying Renter Credits

We issue NPRC (Non-Paying Renter Credits) for deleted/closed accounts with open balances.

However, this policy only applies to Anytime Mailbox sourced customers.

For a direct sourced customer, unfortunately, you are not eligible for these credits. We kindly ask that you work directly with any customers who have open balances to settle them in a timely manner.

Please note that for customers sourced by Anytime Mailbox under your own Merchant Account, we have implemented a two-month cap on open balances. After this period, we kindly ask that you reach out to these customers and work with them directly to settle any remaining balances.

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