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FAQs to Assist Your Renters

We want you to be fully prepared to assist renters with their questions. 


Below are some FAQs to help you.


Q: If my renter submitted a 1583 form before, why do they need to do it again?

A: USPS regulations have recently changed, requiring updated compliance measures. Even if they’ve submitted a notarized 1583 form in the past, renters are now required to re-verify their mailbox accounts using the updated July 2023 version of the form. This ensures that all forwarding addresses are verified and meet USPS compliance standards.


Q: Is this mandatory?

A: Yes, this is a mandatory requirement set by the USPS. All renters must complete the updated 1583 form and verify their forwarding address by January 1, 2025, to remain compliant. Failure to comply may result in interruptions to mail forwarding services.


Q: Does the renter lose functionality if they don't comply?

A: Renters will still retain basic functionality of their mailbox account, including forwarding mail. However, if compliance is not achieved by the deadline, USPS may take action, potentially impacting mail forwarding services. It is highly recommended to complete the process to avoid disruptions.


Q: Is our online notary required to get verified?

A: While the online notary service is not mandatory, it is strongly recommended for convenience and accuracy. The online notary ensures that the renter’s submission is correctly completed and securely processed.

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