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Uploading Documents for Unverified Renters

If you need to upload files to a renter’s application, you need to do the following:


  1. Under the customers tab, select Applications from the menu on the right.

  2. Click the filter button and select Any Status to view all applications. 



  1. Type in the name of the renter in the search box and click enter to display results. 


  1. Click on the application to view details about the application. When you scroll to the middle part you will see the Files and an Upload button

    

  1. Select which file you would like to upload from the drop-down options. Provide the information needed and click upload. 

  1. Once the files are uploaded, it will appear on the application details page.



  1. In order to approve the application, just continue scrolling down on the bottom of the application details page and click the blue button that says Approve Application


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