The actions a renter can request to be taken on a piece of mail, referred to as action requests, can be customized to suit your business.
This guide outlines how to turn these actions on/off. See how-to guides relating to Service Plans for details on setting up allowances and fees for action requests.
To customize Action Request follow these steps:
- Log in to your Dashboard, and click Admin.
- Select Mail from the side menu.
- Click Action Requests, then select the on/off slider buttons next to each service.
- Click Update to save changes.
It is possible to customize the services offered on a per-mailbox basis. Select the icon at the bottom of the page to do so, and note that under this setting, all mailboxes will start off with all actions turned off.