Billing Migration Notice: This article may not apply to you if you have been migrated. To see if you have been migrated, please review: How do I know if I am on the new billing system?
We understand that sometimes customers may have expired or incorrectly entered credit card information. To help you manage this, we've put together a guide on how to update these credentials from your partner account.
Please keep in mind that once the information is updated, the system will not attempt to charge the customer's card until the next billing cycle.
Step-By-Step Guide:
Click Customers from the top menu
Select the Customer's name
Click Payment from the sub menu
Enter the updated credit card information
Select Update