Your customers may also request for you to either Recycle or Shred their mail item(s).
If you receive a Recycle request, it simply means that you can dispose of the mail item in your usual trash and/or recycling receptacle at your location - there are no special instructions or procedures required.
On the other hand, if you receive a Shred request, the customer is requesting that you take extra care to securely destroy the mail item(s), rather than just throwing them away.
To complete a Recycle or Shred request, simply follow these steps:
Log into your Dashboard using the desktop & click on the number notification in the Recycle or Shred box
Click on the line item for the customers request to open up the request
Upon opening the request, you'll be able to see a large view of the front mail item
From there, you'll need to locate the item and either Recycle or Shred the item (depending on which request was submitted)
Once you've discarded the mail item according to the request, click on the blue button labeled 'Completed'.