The allowance of Action Requests for each Service Plan can be customized to suit your business.
Navigating to Service Plan Allowances
- Click Customers from the top menu
- Click Service Plans from the side menu
- Select the Service Plan you wish to edit, and click on Action Request tab
- Select Service from the drop-down and input data under Allowance box from the sub menu
- Not Offered: The service is not offered under the selected Service Plan
- Restricted: The service is offered, based on the allowance set forth
- Unlimited: The service is offered on an unlimited basis
- Allowance: For restricted services, how many times that service may be used in a month before the renter incurs additional charges.
Extra Count: For each count, or fraction thereof, the renter goes beyond their allowance, they will be charged the Extra Fee
Extra Fee: The additional fee to be charged for exceeding an allowance.