1. Operator Knowledge Base
  2. Solution home
  3. Mail Management
  4. General Mail Management
Open navigation

Non Verified Mail

USPS regulations (https://pe.usps.com/text/dmm300/508.htm) Section 1.8.2 and 1.8.3 require that the recipient of any mail received must have a notarized 1583 form on file. 

If you receive mail from a recipient who does not have a 1583 form on file, we suggest calling the customer and notifying them of the situation. 

We ask that you keep the mail item for at least 24 hours before returning it to the post office.

To resolve this issue, customers can log in to their portal and click on the blue Complete Verification button. 

They will then be prompted to follow the instructions and have their documents notarized online for a faster transaction.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article