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What’s the Difference Between Applying Credit to a Customer and Refunding a Customer back to the card?

Refunding a Customers Card

Issuing a refund to a renters card means that the money/amount will be returned onto their card/method of payment

Applying Credit to a Customer

Applying a credit to a customer's Anytime Mailbox account will decrease the customer's current balance (if there is any), meaning that the amount they owe is lower.

If the customer does NOT have any balance when a credit is applied, it will show as a minus on their statement. The credit will be used towards future charges/balances on their account. 

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