How Anytime Mailbox Works

  • You are all set up, now what do you do?

    • Simply sit back and relax as you wait for your first renter to sign up!

    • Once a renter signs up, we will promptly send you an email notification so that you can take the next steps

    • We recommend checking out this helpful article we have on the application process:

  • Congratulations, you have a new renter, what do I do?

    • At Anytime Mailbox, we take identity verification seriously and ensure that each renter meets our minimum requirements. Once we have verified their documents and everything looks good, we will promptly send them over to you for your approval.

    • We recommend checking out this helpful article we have on how to approve or reject a renter application:

  • I received my first piece of mail, how do I handle it?

  • Action Requests: What are they?

    • Now that your renter is set up and verified and you have assigned mail item(s) to their mailbox, you can expect to receive Action Requests from them. These requests are simple instructions from the renter on how to handle their mail items

    • Check out the articles below for some of the most common action requests made and how to handle them:

  • Billing

At Anytime Mailbox, we take pride in offering our Operating Partners dedicated support. Our Operator Support Team is available Monday through Friday, from 6 AM to midnight PST, to assist you with everything from account setup and renter sign-ups to billing and new renter ID verification. 

Additionally, we are always happy to provide personalized 1-1 training sessions to answer any specific questions you and your team may have. 

Please don't hesitate to contact us using the following channels, and we'll be happy to assist you in any way we can:

Call us -

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