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Turn On/Off Email Notifications from ATMB

At Anytime Mailbox, we send email notifications to keep you informed about your account activity. 


However, we understand that you may not want to receive all of these notifications. 


If you'd like to stop receiving certain automated emails, you can adjust your notification preferences in your account settings.


To turn on/off Email Notifications from Anytime Mailbox follow these steps:


  • From your Dashboard, go to Admin

  • Click on My Settings, and click on the Notifications tab

  • Check/Uncheck boxes. By default, everything is checked.

    • Mailbox application from ATMB (Auth Only) - This email is sent whenever a renter signs up on the Anytime Mailbox website, and their card was authorized.

    • Mailbox application from ATMB (Assign On Signup) - This email is sent whenever a renter signs up on the Anytime Mailbox website, and their card was charged, and a mailbox was assigned.

    • Mailbox application from Direct (Auth Only) - This email is sent whenever a renter signs up on your own custom website or vanity domain, and their card was authorized.

    • Mailbox application from Direct (Assign On Signup) - This email is sent whenever a customer signs up on your own custom website or vanity domain, and their card was charged, and a mailbox was assigned.

    • Mailbox application file received - This email is sent when a customer who signed up through your own custom website or vanity domain uploads a file/s for your review.

    • Mailbox application under review - This email is sent when Anytime Mailbox is done reviewing a customer's 1583 and IDs. This email prompts you to review the application for your final approval.

    • Mailbox application approval - This email is sent to confirm that you have a new, active and verified customer.

    • Renter action request - This email is sent whenever a customer does an Action Request. This email contains a link to your Dashboard that contains the Action Request you should do.

    • Renter invoices created - This email contains a breakdown of the customer Invoices generated. Renter Invoices are generated every 1st of the month.

    • Renter payment received - This email is sent when a customer in Non-Pay Lockout has paid and the system unlocked the account.

    • Renter charge summary (For non-ATMB merchant accounts only) - This email is sent monthly only to Operators who handle their own billing. Contains the Renter Balance Report for the month.

    • Disbursement sent - This email is sent when Anytime Mailbox disbursement has just been sent off. You should be getting it in 2-3 business days.



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