Operators often need to send email notifications to inform renters about new business hours, holiday store hours, service plan changes, and other important updates. This guide provides clear instructions on how to send email notifications effectively.
Steps to Send Email Notifications
Step 1: Use Your Business Email
All email notifications must be sent using your business email to maintain professionalism and ensure recipients recognize the sender.
Step 2: Obtain the List of Active Customers
To retrieve a list of all active customers:
Navigate to Reports.
Click the drop-down arrow and select Customer > Active Customers.
You will see a list of all active customers, including their phone numbers and email addresses.
If needed, download the list as a CSV file for easy access and organization.
Step 3: Draft and Send the Notification
Compose the email with the necessary details, ensuring the message is clear and concise.
Include key information such as dates, changes, or instructions relevant to the notification.
Step 4: CC Anytime Mailbox
When sending the email, add [email protected] in the CC field.
Why CC Anytime Mailbox? This ensures Anytime Mailbox is aware of the notification and can assist renters if they call regarding the update.
Need Help Sending Notifications?
If you require assistance, email us at [email protected].
Please include the email template you would like us to use for the notification.