When your customers sign up with us and choose their mailbox, the assignment happens automatically.
However, if you added a customer manually, you will need to assign the mailbox manually as well.
To assign a mailbox to your customers follow these steps:
Log in to your Dashboard, click the Customers tab.
Under Renters, click the Plus Icon and fill out the form with renters information.
Click on the Add Button, and it will take you to another page where you can select the Mailboxes tab.
Under Mailboxes tab, click on the Assign Mailbox button and a pop-up box will appear on your screen.
Select Billing Type, Mailbox #, Service Plan, Billing Cycle, and Charge in the provided drop-down list.
We just wanted to give you a quick heads-up that billing for your customers will begin as soon as you assign them a mailbox.