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Assigning a Mailbox

When your customers sign up with us and choose their mailbox, the assignment happens automatically. 

However, if you added a customer manually, you will need to assign the mailbox manually as well.

To assign a mailbox to your customers follow these steps:

  • Log in to your Dashboard, click the Customers tab.

  • Under Renters, click the Plus Icon and fill out the form with renters information.

  • Click on the Add Button, and it will take you to another page where you can select the Mailboxes tab.

  • Under Mailboxes tab, click on the Assign Mailbox button and a pop-up box will appear on your screen.

  • Select Billing TypeMailbox #Service PlanBilling Cycle, and Charge in the provided  drop-down list.

We just wanted to give you a quick heads-up that billing for your customers will begin as soon as you assign them a mailbox. 

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