Mailbox Assignment happens automatically when your renters choose their mailbox upon sign-up. If you added your renter manually, you have to assign the mailbox manually as well. 

To assign a mailbox to your renters follow these steps:

  • Log in to your Dashboard, click the Customers tab.

  • Under Renters, click the Plus Icon and fill out the form with renters information.

  • Click on the Add Button, and it will take you to another page where you can select the Mailboxes tab.

  • Under Mailboxes tab, click on the Assign Mailbox button and a pop-up box will appear on your screen.

  • Select Billing Type, Mailbox #, Service Plan, Billing Cycle,  and Charge  in the provided  drop-down list.

Note: Billing begins when you assign a mailbox to a customer.

If you still need assistance, you can reach us at the following channels;

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