When your renters sign up with us and choose their mailbox, the assignment happens automatically. However, if you added a renter manually, you will need to assign the mailbox manually as well.


To assign a mailbox to your renters follow these steps:

  • Log in to your Dashboard, click the Customers tab.

  • Under Renters, click the Plus Icon and fill out the form with renters information.

  • Click on the Add Button, and it will take you to another page where you can select the Mailboxes tab.

  • Under Mailboxes tab, click on the Assign Mailbox button and a pop-up box will appear on your screen.

  • Select Billing TypeMailbox #Service PlanBilling Cycle,  and Charge  in the provided  drop-down list.


We just wanted to give you a quick heads-up that billing for your customers will begin as soon as you assign them a mailbox. 


If you have any questions or concerns regarding this process, please don't hesitate to reach out to us:


Call us - www.anytimemailbox.com/contact

Live Chat - www.anytimemailbox.com

Email: service@anytimemailbox.com