Assigning new plans to renters is easy using your Anytime Mailbox portal.
To assign a new plan, follow these steps:
- From your Dashboard, click Customers.
- Under Renters, select or search the renter's name.
- Click Mailboxes.
- Click the Gear Icon on the right side, and select Remove Service Plan.
- Click the gear icon again, and select Add Service Plan.
NOTE: Currently, our system does not automatically issue credits when removing a service plan. If the renter paid for the whole month, you may have to give them a prorated credit for their previous plan.
If you still need assistance, you can reach us at the following channels;
Call us - https://www.anytimemailbox.com/contact
Live Chat - https://www.anytimemailbox.com/
Email: service@anytimemailbox.com