We issue NPRC (Non-Paying Renter Credits) for deleted/closed accounts with open balances.   


However, for direct sourced renters, you are not eligible for credits. You will have to work with these renters to settle their open balances. 


Note: For renters sourced by Anytime Mailbox under your own Merchant Account, two months cap will be applied after that you will have to reach out and work with these renters to settle their open balances.



If you still need assistance, you can reach us at the following channels;

Call us - https://www.anytimemailbox.com/contact

Live Chat - https://www.anytimemailbox.com/

Email: service@anytimemailbox.com