Operator Knowledge Base

Circumstances may come up where you must decrease(credit) or increase(debit) the amount a Renter owes. This is handled through the "Post Transaction" feature within the Renter's account.

Step by Step Instructions

• From the Dashboard, select Customers
  
  
• Select Renters on the left menu
  
  
• Choose a Renter
  
  
• Select Statement from the sub menu
  
  
• Click the Settings gear above the Date on the left side of the page
  
  
• Select Post Transaction
  
  
• The Post Transaction window appears. Provide a brief description, and select whether it's a credit or a debit to the Renter's account
  
  
• Enter the amount, and click Post at the bottom to finish
  
  

A successfully posted transaction will show as the topmost entry on the Renter's statement page.