Circumstances may come up where you must decrease(credit) or increase(debit) the amount a Renter owes. This is handled through the "Post Transaction" feature within the Renter's account.

Step by Step Instructions

  • From the Dashboard, select Customers

  • Select Renters on the left menu

  • Choose a Renter

  • Select Statement from the sub menu

  • Click the Settings gear above the Date on the left side of the page

  • Select Post Transaction

  • The Post Transaction window appears. Provide a brief description, and select whether it's a credit or a debit to the Renter's account

  • Enter the amount, and click Post at the bottom to finish

A successfully posted transaction will show as the topmost entry on the Renter's statement page.


If you still need assistance, you can reach us at the following channels;

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Email: service@anytimemailbox.com