Circumstances may come up where you must decrease(credit) or increase(debit) the amount a Renter owes. This is handled through the "Post Transaction" feature within the Renter's account.
Step by Step Instructions
- From the Dashboard, select Customers
- Select Renters on the left menu
- Choose a Renter
- Select Statement from the sub menu
- Click the Settings gear above the Date on the left side of the page
- Select Post Transaction
- The Post Transaction window appears. Provide a brief description, and select whether it's a credit or a debit to the Renter's account
- Enter the amount, and click Post at the bottom to finish
A successfully posted transaction will show as the topmost entry on the Renter's statement page.
If you still need assistance, you can reach us at the following channels;
Call us - https://www.anytimemailbox.com/contact
Live Chat - https://www.anytimemailbox.com/
Email: service@anytimemailbox.com