Operator Knowledge Base

The guide below outlines the most basic way to add a new customer to your Anytime Mailbox platform.

Step-By-Step Guide: 

• Click Customers from the top menu
  
  
• Click Renters from the side menu
  
  
• Click the + icon
  
  
• Fill out all requested details for the renter
  
  
• Click Add
  
  
• Click Mailboxes from the sub top menu
  
  
• Click Assign Mailbox
  
  
• Fill out all requested details and select Assign when finished
  
  
• Click Payment and enter the renter's credit card details
  
  
• Click Update when finished

While entering renter details, we recommend selecting the box to “Send Account Creation Email” to renter. 

The Files tab is a great location for storing documentation pertaining to the renter.