Renters may ask assistance in clearing their portal when they physically pick up their mail at the local operator's location.
To mark renter's mail as picked up follow these steps:
- Log in to your Dashboard, and click Customers.
- Under Renters, select or search the renter's name.
- Click on the Mailboxes tab, and click on the Gear Icon on the right side of your screen.
- A drop-down box will appear and select Mark all Mail as Picked Up.