The system allows you to view your renter's monthly usage. This will help you keep track of their actions and if they exceeded the current monthly allowance included in their plan.
To View Your Renters Current Monthly Usage follow these steps:
- Log in to your Dashboard, click on Customers tab.
- On Renters Tab select the customer you want to look at on the list.
- Click on Mailboxes and click on the Cogs Wheel on the right side of your screen.
- A drop-down box will appear and click on View Service Plan.
You will see everything that is going on the renter’s account from their service plan, their usage, billing cycle and if they had incurred any additional charges. This will help you analyze if there is a need to communicate to the renter to upgrade from their current monthly plan to avoid additional charges.