Pending Verification status indicates that the renter's documents (if they've been submitted) have yet to be reviewed by our application team. If you've already uploaded the required documents, please don't hesitate to send an email to to prompt our team to review them. We'll do our best to process your application as efficiently as possible. 

In case you're already satisfied with the documents your renter has submitted, you're more than welcome to send a request to the same email address. This will inform our team that we can now make the account ready for approval on your portal. 

We're here to help, so please don't hesitate to reach out to us at any time if you need any assistance:

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