Pending Verification means that the renter’s documents (if they have submitted any) have not been reviewed by the application team. After uploading your renter’s documents, kindly send an email to to prompt the team to review the documents.

Alternatively, if you are already satisfied with the documents your renter has submitted, you can send a request to the same email. This will let Anytime Mailbox know that we can make the account ready for approval on your portal.

If you still need assistance, you can reach us at the following channels;

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